TERMS & CONDITIONS

Throughout this document, the words “DAINESE(HK)LIMITED”, “us”, “we”, “our” refer to us, or our service, DAINESE(HK)LIMITED as is appropriate in the context of the use of the words “you” and “your” refer to you, the person who is being presented with this document for your agreement. Access to and use of this site and the products and services available through this site (collectively, the "services") are subject to the following terms, conditions and notices (the "terms of service" or “TOS”). By using the services, you are agreeing to all of the terms of service, as may be updated by us from time to time. DAINESE(HK)LIMITED reserves the right to make changes to the site, related polices and agreements, the privacy policy and this TOS at any time. You are advised to check the site from time to time to check the update or changes to the said policies and agreements, the privacy policy and the TOS. DAINESE(HK)LIMITED, is a company registered in Hong Kong SAR. Our registered address is G/F Tung Kin Factory Building, 196-200 Tsat Tsz Mui Road, North Point, Hong Kong and our registration number is 74054936-001-05-23-0

 

Registration

To use some of the services or features made available to you on this site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address info@dainesehongkong.com. We may also change registration requirements from time to time. In using the site, you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password secure. If you feel or suspect that the security of your account has been compromised or if there is unauthorized use of your account, please contact us immediately. Please refer to our privacy policy for more information on how we use our personal data. By registering for our web shop as a member, you are agreeing to receive regular newsletters and marketing related emails from DAINESE(HK)LIMITED. Should you wish to be removed from our email list, you can unsubscribe or terminate your account any time.

 

Terms of sale

 a. Our contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until you payment has been approved by us and we have debited your credit or debit card or PayPal account.

b. Pricing and Availability

Prices displayed on the site at the time your order is accepted will be honored except in the case of obvious error. Whilst we use our best endeavors to ensure that all prices appearing on the site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled.
If your credit/debit card is not denominated in Hong Kong Dollars (HKD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction. Excluding HKD the currencies shown on the web-shop are a guideline and we do not guarantee that prices remain accurate to how you will be charged by your bank. DAINESE(HK)LIMITED attempts to be as accurate as possible. However, DAINESE(HK)LIMITED does not warrant that product descriptions, prices and details are accurate as errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. Product availability is not guaranteed. If a product is not available when you order processes we will notify you by email.

 

c. Payment

We accept payments made by Visa, MasterCard, American Express, Union Pay, ApplePay, GooglePay, Shop Pay. By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) used is yours. If your card issuer refuses to authorize payment to DAINESE(HK)LIMITED, we will not be liable for any delay or non-delivery. For all other payments, payment will only be debited and cleared from your account once your order has been accepted and dispatched. We take reasonable care to make our site secure. All credit/debit card transactions on this site are processed using Shopify, a secure online payment gateway that encrypts your card details in a secure host environment. We will securely store your credit/debit card details on our systems for registered and unregistered users. These details will be fully encrypted and only used to process card transactions which you have initiated. To help ensure that your shopping experience is safe, simple and secure, DAINESE(HK)LIMITED uses Secure Socket Layer (SSL) technology. Furthermore, we take reasonable care in so far as it is in our power to do so, to keep the details of your order and payment secure, we cannot be held liable for any loss that you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the site.

 

d. Customs and import charges

Hong Kong orders are not subject to taxes and duties

 

e. Discount codes

Promotional discount codes – we may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through this website. The conditions of use relating to any discount code will be specified at the time of issue. However, these T&Cs relate to all DAINESE(HK)LIMITED promotions, competitions and discount codes (unless otherwise stated):

Only one promotion code can be used per order.

A promotion code can’t be used after an order has been placed.

Sale items are excluded from all discount and promotion codes (unless otherwise stated). Other selected brand exclusions may also apply.

 

Acceptance of your order

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and DAINESE(HK)LIMITED will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in Hong Kong and the language of the contract is English. We reserve the right not to accept your order in the event, for example, that we are unable to obtain
authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOS. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

 

Cash Coupon

In the event that a customer is entitled to a Cash Coupon it will be given via email by our Customer Care department. Cash coupons can only be used online at dainesehongkong.com Cash coupons can only be used on orders associated with your original account.  This means, cash coupons cannot be transferred to another person or account. Cash coupon may not be purchased. Cash coupons are provided to you when purchased items have been returned and the return is eligible for a cash coupon. Purchase amounts that exceed the value of the Cash Coupon will require an additional method of payment for the balance due.

 

Product Description and Colors

We will endeavor to ensure that the content and the product descriptions on dainesehongkong.com are as accurate and complete as possible. We, however, do not warrant that “content” and product descriptions are accurate, complete, current or error free. We have made every effort to display as accurately as possible the colors of our products that appear on dainesehongkong.com. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.

 

No Waiver

If you breach the Terms of Service (TOS) and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the TOS.

 

Contact Information

If you have any questions, concerns or notices of violations to these terms and conditions, please contact us by sending an email to info@dainesehongkong.com

Governing Law Jurisdiction

The TOS, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with these TOS.